Privacy Policy

UK Tour Advisor Privacy Policy

Last Updated: April 08, 2025

UK Tour Advisor Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book travel services, or contact us. Operating from the United Kingdom since 2001, we adhere to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, postal address, passport details, and payment information when you book flights, tours, or other services.
  • Technical Data: IP address, browser type, device information, and website usage data collected via cookies and analytics tools.
  • Communication Data: Information you provide when contacting us, such as via our phone number (020 392 34477) or email.

2. How We Use Your Information

We use your information to:

  • Process and manage your travel bookings (e.g., flights and tours).
  • Communicate with you about your bookings or inquiries.
  • Improve our website and services through analytics.
  • Send promotional offers or updates (with your consent).
  • Comply with legal obligations, such as financial record-keeping.

3. Legal Basis for Processin

We process your data based on:
  • Contract: To fulfill your travel bookings.
  • Consent: For marketing communications (you may opt out at any time).
  • Legitimate Interests: To enhance our services and ensure website functionality.
  • Legal Obligation: To meet regulatory requirements.

4. Sharing Your Information

We may share your data with:

  • Travel partners (e.g., airlines, tour operators) to facilitate your bookings.
  • Third-party service providers (e.g., payment processors, IT support) acting on our behalf.
  • Legal authorities, if required by law.

We do not sell your personal information.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no online system is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary:

  • Booking data: Up to 7 years for financial and legal purposes.
  • Marketing data: Until you unsubscribe or consent is withdrawn.
  • Technical data: Typically 12 months, unless required longer for analytics.

7. Your Rights

Under UK data protection law, you have rights to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data (where applicable).
  • Object to or restrict processing.
  • Withdraw consent for marketing.
  • Request data portability.

To exercise these rights, contact us at 020 392 34477 or via email (see Section 11).

8. Cookies

Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings. For details, see our Cookie Policy [insert link if applicable].

9. International Transfers

If your travel bookings require transferring data outside the UK (e.g., to airlines or tour operators), we ensure adequate safeguards, such as standard contractual clauses, are in place.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

11. Contact Us

For questions, complaints, or to exercise your rights, reach out to:
UK Tour Advisor Ltd
Phone: 020 392 34477
Email: [email protected]
Address: 123 Travel Lane Centeral London

12. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

If you have concerns about our data practices, you may contact the UK Information Commissioner’s Office (ICO) at ico.org.uk.